Non-Members of a Circle
  • 18 Oct 2020
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Non-Members of a Circle

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If you have received a file and see the following message when trying to open it.

error-device.png

This means you have received a file but have not been invited to the Circle that protects the file. If you think this is in error, then you need to talk to your SecureCircle administrator.

For users without the SecureCircle client agent installed, the error message will be created by the application. The error messages will vary but will likely refer to the file being corrupt or unreadable. This is because the file is protected by SecureCircle and cannot be opened by unauthorized users.

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